If you notice that a payment method in the Deposit or Withdrawal sections is not available, it means the payment method is currently under maintenance or has been temporarily removed.
Deposit Method Unavailability
If the deposit method you prefer is not available:
- Wait for Restoration: Please wait until the payment method is restored.
- Use an Alternative: Alternatively, you can use any other available payment methods listed in your Personal Area. You can find the list of available options here.
Withdrawal Method Unavailability
If the withdrawal method you prefer is not available:
- Recommended Alternatives: Alternative methods will be displayed as recommended options that comply with the AML policy.
- Flexible Choices: If you are not required to withdraw via a specific method due to AML policy, you can use any available method listed on the withdrawal page.
Need Assistance?
If you have any questions or need further assistance, our customer support team is available 24/7 to help you.