Search
How can we assist you today?
Popular queries:
Leverage
Bonus
Swap
Deposit
Withdrawal
Spread
Account types
Verification
Categories
Popular articles
-
What Information is important when I register at JustMarkets?
When registering a new account with JustMarkets, the initial requirements are simple. You will need an active email address and a valid phone number...
Getting Started -
What payment methods does JustMarkets offer?
JustMarkets provides multiple options for a deposit. You can make a deposit via e-wallets, bank cards, local payment methods, etc. To learn more about...
Deposits & Withdrawals -
What is a minimum deposit to start trading?
You can choose from various account types: our Standard Cent and Standard accounts offer easy access with low minimum deposits, while Pro and Raw Spread...
Trading -
What trading platforms do you have?
JustMarkets offers clients to trade on the most popular trading platforms: MetaTrader 4 and MetaTrader 5, as well as JustMarkets Trading App and Copytrading App...
Trading platforms -
What are the trading hours for all instruments?
Trading on instruments in a decentralized international market with no geographical borders means it is important to know when instruments a...
Trading -
How to become an Introducing Broker?
Achieving the partner status of an IB is automatic for partners. Accounts of Partners are monitored regularly to check if they meet requirements...
Partner Programs
Frequently asked questions
What account currencies do you offer?
Available account currencies are USD, EUR, MYR, IDR, THB, VND, KWD, CNY, ZAR, GBP, JPY, NGN, AED. For Standard Cent account we provide USC.
Where can I find my trading account login credentials?
Login is the number of your trading account. You can find it in your Personal Area.You set the password manually when creating a trading account. If you don't remember it, you may change it.
Do you offer swap-free accounts?
We offer Swap-free accounts for all Muslim clients by default.
For Non-Muslim users there are 2 levels of swap-free status:
- Extended
- Standard
Swaps are not charged for the following instruments/groups of instruments:
- Forex majors
- Forex minors
- Forex exotics
- Crypto, Indices
- Stocks
- XAUUSD
For all instruments, swap will be charged according to the contract specifications.
You can check your swap-free level in your Personal Area.
What is your AML policy?
Anti-Money Laundering policy means preventing the use of the Company's services for the legalization of illegally gained funds. According to the AML policy, you need to withdraw the deposited amount using the same method that you used for making a deposit.
How to verify my Identity?
For identity verification one of the following documents has to be uploaded:
- a copy of the first page of a local or international passport
- your ID
- copy of driver's license