How to Manage My Registered Information?

You can check all your registered information in Personal Area > Settings > Personal Data. 

Personal Information Verification

Once registered, the first verification step is to provide personal information such as:

• First name
• Last name
• Date of birth
• Address
• City
• Phone number

Correcting Registration Mistakes

If any mistakes are made in the name, address, city, or country of residence during the registration process, they can be corrected during the ID or Residence verification. If the date of birth is incorrect, simply upload your ID for verification, and it will be updated according to the provided document.

Changing Registered and Verified Details

How to Change Your Name

1. It's not possible to change your name manually in the Personal Area.
2. Send a request to support@justmarkets.com, explaining the reason for the name change.
3. Attach a copy of your identity document.
4. Include a selfie holding your identity document.

How to Change Your Address

1. Log into your Personal Area.
2. In the left menu box "Settings," choose "Personal Data."
3. Click "Change" under Place of Residence: link.
4. Fill in the form that appears.
5. Upload a confirmation document of residence, such as a high-resolution copy of a utility bill or bank statement with your full name and current address (these documents must not be older than 6 months from the date of submission).
6. You will be notified of the result via email.
   

How to Change Your Email/Phone Number

1. Log into your Personal Area.
2. In the left menu box "Settings," choose "Personal Data."
3. Click "Change" under Contact Information: link.
4. Select whether you want to change your email or mobile phone number and enter the new information.
5. Attach a confirming document — a photo where you hold your ID card, clearly showing your face (selfie with ID).
   

Note: Your ID must be verified in order to change your email or phone number.

By following these steps, you can ensure that your registered information remains accurate and up to date. If you have any further questions or need assistance, please contact our support team at support@justmarkets.com.