"Waiting for update" error occurs when opening a chart for the first time, and it indicates that the chart is attempting to pull in data. This situation can arise due to various factors, including internet connectivity issues or technical glitches.
Steps to Troubleshoot and Resolve the Issue
- Check Internet Connection: Ensure that you have a stable internet connection. A poor or unstable connection can prevent the MetaTrader terminal from receiving data properly.
- Refresh Chart: Right-click on the chart where the issue is occurring. In the dialogue box that appears, select the option to refresh the chart. This action may prompt the terminal to retry fetching the necessary data.
- Drag Currency Pair: Open the Market Watch panel in MetaTrader (shortcut: CTRL+M or click the "View" button in the top menu and then click on the "Market Watch"). Then, drag the relevant currency pair from the Market Watch panel and drop it onto the chart screen. This action can sometimes help initiate the data-fetching process.
- Restart MetaTrader: If the issue persists, consider restarting the MetaTrader 4 terminal. Closing and reopening the terminal can sometimes resolve technical issues and allow for a fresh attempt to load data.
If the problem persists despite these steps, contact our support team for further assistance and troubleshooting.