Ensuring smooth and secure transactions is essential in trading. We take this responsibility seriously, so our withdrawal process is designed to protect your investments while providing efficient service. This article provides everything you need to know about withdrawing funds from your JustMarkets account.
Understand Withdrawal Statuses
There are four possible withdrawal statuses:
- Pending: This status indicates that your withdrawal request has been created, and our teams are currently processing it.
- Processed: JustMarkets has successfully processed your withdrawal request, and the funds have been sent to the payment system.
- Completed: The withdrawal has been processed on the payment system's side. Please note that this status doesn't guarantee that the funds have reached your payment account yet, as each payment system has its own transaction time.
- Canceled: Unfortunately, the withdrawal was not successful. You can click on "Details" to view the manager's comment and understand the reason for the cancellation.
To find all possible solutions, visit this page.
Note: As soon as your withdrawal is completed, we'll notify you via email. Therefore, there's no need to continuously refresh the Transaction History page to check for updates.
Withdrawal Processing
All withdrawals are handled by our Finance Department, which ensures that every transaction is carefully reviewed to prevent unauthorized access to your account by third parties. This process guarantees the highest security for your budget.
Note: Requests are processed 24/7 on JustMarkets side, allowing you to withdraw money within 1–2 hours. The maximum processing time can take up to two bank days.
Receiving Your Funds
The second stage goes right after the request has been processed on the JustMarkets Finance Department side.
Note: the time of receiving money depends directly on the withdrawal method you choose:
- E-Wallets: Instant processing after withdrawal completion from our side.
- Visa/MasterCard: May take 3 to 6 bank days to reach your account.
- Local banks: Processing time can take 1 to 2 bank days
At JustMarkets, we prioritize transparency and efficiency in our operations. While our standard processing times ensure timely transactions, please note that withdrawals may usually arrive sooner than expected.