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How to close a trading account?

Updated

Clients cannot manually close or remove trading accounts from their account list. Instead, all accounts are archived automatically based on specific criteria related to inactivity and account conditions.

Accounts Archiving Rules

For MT4 Accounts
Real Demo
  • No trading activity on the account during 90 days*
  • No open trades
  • Account balance 0 (zero) or less.
  • No login to the accounts during 45 days.

 

For MT5 Accounts
Real Demo
  • No trading activity on the account during 60 days*
  • No open trades
  • Account balance 0 (zero) or less.
  • No trading activity on the account during 14 days*
  • No open trades.

Please note: Trading activity will be considered one of the actions: opening, closing, modifying any position or pending order.  

Commissions and Charges for Inactive Accounts

If there’s no trading activity and/or no non-trading operation on the client's trading account within a period of 150 calendar days, a commission of 5 USD will be charged every 30 calendar days starting from the 151st day of inactivity. This fee applies only to accounts with a balance greater than 0.

These measures ensure the security and maintenance of account services while managing resources efficiently. 

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